Messages from all your channels in one inbox

Hopping between channels is a time sinkhole—achieve seamless team collaboration at scale with GuestLabs’ unified inbox.

Handle all guest communication from one place

Our unified inbox seamlessly integrates with our AI Chatbot and Automated Messages, transforming it into an intelligent productivity tool far beyond a simple digital mailbox.
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We build the tools for hosts to deliver unforgettable stays

GuestLabs guest engagement tool suite is designed to help hosts and their teams boost productivity effortlessly.
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Centralizes messages from multiple channels

Ensures streamlined communication and effortless guest management by consolidating all your messages in one place—from OTAs, social media, email, WhatsApp, and SMS.
Project management

Facilitates team collaboration at scale

Delivers seamless team collaboration by automating message assignment to departments and team members, enabling teams to efficiently organize and prioritize guest messages.
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Synchronizes and updates your inbox in real-time

Ensures that the host’s inbox is always up-to-date by synchronizing in real-time and displaying new emails as they arrive, without the need to manually refresh the inbox web page.
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Offers out-of-the-box Integration

GuestLabs offers a unified inbox for hosts out of the box by automatically importing guest conversations with each completed PMS integration, instantly delivering seamless guest communication management.

Ready to deliver  24/7 5-star service?

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No contracts. No setup fees. Get started in minutes.
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