Guidebooks empower guests to self-service, reducing unnecessary inquiries and potential message overload.
Minimize repetitive inquiries and save time and resources
Anticipate and answer guests' local insights questions and more before they ask, enhancing their experience with our customizable, interactive guidebooks.
Our guiding philosophy at GuestLabs is to empower hosts with intuitive tools and touchpoints to deliver exceptional stays for their guests.
Customizable to your taste & guests' needs
Easy to create and match hosts' brands with drag-and-drop functionality. Our guidebooks feature interactive content such as maps, photos, videos, and links to local attractions, allowing hosts the flexibility to offer personalized insights tailored to their guests.
Your guests won't need to download an app
Guests don’t like downloading one-time-use apps. Ensure your guests never miss your guidebooks by defaulting to SMS sharing, making them responsive, and easy to use on smaller screens.
Reduce communication overload
Avoid potential friction at check-in, minimize repetitive inquiries, and enhance guest stays by proactively providing answers to common questions and sharing local insights.
Share up-to-date local insights
Keep your guidebooks current and exciting with real-time events and activities, showcasing local culture, suggesting attractions, and recommending favorite dining spots.
Reinforce your brand image
Hosts reinforce their brands with highly customizable, quality guidebooks, collect additional guest information to grow their marketing contact list, and encourage positive reviews.
Schedule to share at the right moment
Hosts can automate guidebook sharing based on event triggers or schedule for specific times, ensuring timely and effective communication