Guests value responsiveness, reliability, and personable interaction. They feel appreciated when their concerns are addressed promptly and effectively.
Elevate guest experiences from contact to check-out
Our advanced AI chatbot seamlessly manages inquiries, alerts your team to issues, presents upsell opportunities, and helps secure top reviews to enhance your reputation.
We build the best AI tools for the short-term rental industry
It’s your turn to discover how you can gain an edge over the competition.
Unlocks 24/7 guest support
Provides around-the-clock guest support—never calls in sick, ensuring instant responses to guest inquiries.
Leverages your data to provide accurate responses
Provides accurate and relevant responses to guest messages by leveraging host-provided data, training on property data from OTAs and PMSs, and your guidebooks.
Syncs with your Booking Calendar
Streamlines guest inquiries by integrating with the property calendar, providing real-time updates on availability, and responding promptly to questions regarding early check-in, late checkout, and more.
Responds in the same language used by guests
Streamlines guest communication by simultaneously engaging multiple guests and responding in their preferred language. Our chatbot is fluent in 95+ languages, with ongoing training in additional languages
Maintains your brand tone across engagements
Ensures a consistent tone and voice across all interactions by allowing hosts to train the AI to mimic their brand and personality, while reinforcing brand identity and transparency through the ability to append signatures to auto-generated messages.
Knows when to handoff to human agents
Provides human oversight for complex queries by escalating all urgent or complex queries that require human attention, ensuring appropriate response and action for every guest message.
Auto-detects and flags emergencies
Ensures timely response to critical issues by auto-detecting emergencies from guest messages and flagging them for hosts' immediate attention.
Integrates with productivity tools
Complements hosts guidebooks by integrating with Google Maps and Yelp, providing guests with accurate information about property location, and recommending local attractions and activities.