Prompt, accurate, and personable responses

Guests value responsiveness, reliability, and personable interaction. They feel appreciated when their concerns are addressed promptly and effectively.

Elevate guest experiences from contact to check-out

Our advanced AI chatbot seamlessly manages inquiries, alerts your team to issues, presents upsell opportunities, and helps secure top reviews to enhance your reputation.
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Customer attendant behind desk

We build the best AI tools for the short-term rental industry

It’s your turn to discover how you can gain an edge over the competition.
24/7 customer support

Unlocks 24/7 guest support

Provides around-the-clock guest support—never calls in sick, ensuring instant responses to guest inquiries.
Customer care chat

Leverages your data to provide accurate responses

Provides accurate and relevant responses to guest messages by leveraging host-provided data, training on property data from OTAs and PMSs, and your guidebooks.
Planning calendar

Syncs with your Booking Calendar

Streamlines guest inquiries by integrating with the property calendar, providing real-time updates on availability, and responding promptly to questions regarding early check-in, late checkout, and more.
Speech bubble with puzzles

Responds in the same language used by guests

Streamlines guest communication by simultaneously engaging multiple guests and responding in their preferred language. Our chatbot is fluent in 95+ languages, with ongoing training in additional languages
Brand tone

Maintains your brand tone across engagements

Ensures a consistent tone and voice across all interactions by allowing hosts to train the AI to mimic their brand and personality, while reinforcing brand identity and transparency through the ability to append signatures to auto-generated messages.
Robotic arm and human hand

Knows when to handoff to human agents

Provides human oversight for complex queries by escalating all urgent or complex queries that require human attention, ensuring appropriate response and action for every guest message.
Emergency

Auto-detects and flags emergencies

Ensures timely response to critical issues by auto-detecting emergencies from guest messages and flagging them for hosts' immediate attention.
Productivity tools

Integrates with productivity tools

Complements hosts guidebooks by integrating with Google Maps and Yelp, providing guests with accurate information about property location, and recommending local attractions and activities.