Engage on time with event-driven messaging

As a host you have a small time window to make messages relevant and capture guests' attention. To this quest, timing is your make-or-break factor.

Ensure every message hits at the perfect moment

GuestLabs automated messages help hosts share timely, relevant information with guests, ensuring messages are sent at the optimal time for maximum engagement.
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It takes a few moments to set up automated messages

Our guest engagement technology is optimized to remove repetitive tasks from your schedule and free up time for you to deliver exceptional stays.
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Saves hosts and their staff time for other tasks

Automated messages save hosts time by handling routine guest communications without requiring manual intervention.
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Delivers personable guest communication

Hosts deliver personalized guest communication by leveraging guest information such as names, booking details, and preferences, and reflecting their brand’s tone and style in every message.
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Sends consistent and timely messages to guests

Guests receive timely and relevant communication as hosts are proactive with information at each stage of hosting, without missing a beat even across different time zones.
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Sets the tone for a good stay ahead of check-in

Set the stage for good rapport ahead of guest arrival and encourage positive reviews by maintaining consistent engagement.
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Automates conversion and win-back campaigns

Consistent engagement results in a high conversion rate and turns past guests into repeat business and return bookings.
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Reaches guests on their preferred channels

Different guests have preferred communication channels for various reasons. Our automated messages provide hosts with WhatsApp, SMS, and email options to seamlessly reach their guests.