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Automate & focus on delivering five-star service
GuestLabs automates repetitive tasks, unlocking your team resources to focus on exceptional service that drives repeat business and creates customers for life.
AI chatbot, for 24/7 personalized guest support
Our AI chatbot is trained on your listings, and custom knowledge bases, to answer most questions asked by your guests. The chatbot uses natural language, and can even ask clarifying questions. Resolve most guest questions automatically, reducing your support volume and response time.
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Automated upsells, to increase your revenue
Automatically send offers to your guests for early check-ins, late checkouts, and booking extensions. Upsells can increase your per guest revenue and fill up gap nights, automatically.
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Simplify your PMS workflows & custom fields
Your PMS automations are great for automating repetitive tasks, but they have limitations. GuestLabs fills in the gaps and helps you fully automate your existing PMS workflows, as well as create new ones.
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Automate & simplify your inbox
GuestLabs AI will automatically tag and organise important conversations. Automatically generate tickets and tasks from conversations, and assign them to the right team members.
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